Lifetime Warranty & Amazing Customer Service
Our reviews tell it all! We want you to be satisfied with your purchases and will be happy to answer any questions you have. Check out our lifetime warranty details here
Modular Design
Ample room for accessories, mounts, and swappable Alta Baskets. The interchangeable Top and Bottom Bars are easily replaceable in case of damage or accidents.
Upgradeable & Convertible
Not ready for a larger bike rack just yet? That’s alright! Every rack can convert to every other rack we have available due to their modular design. Get a smaller one now and fully upgrade to a larger system later on at a fraction of the price. See our Rack Conversions Page for more info
Angled Hitches
Clears deep dips, steep slopes, features an up to 19-inch clearance from your vehicle hitch, and has the perfect amount of rise. Swappable for custom clearance and weight needs. With the right rack combination, our systems, clear tailgates, minivan doors, double door vans, and rear SUV hatches. Visit our FAQ page for more information on vehicle compatibility
Secure, Tiltable Frame
The slam latch creates a quick and easy loading process. Lift the slam latch, tilt the rack back, and load your bikes. When you’re all set, push the rack back into its upright position, lock it back in with the slam latch, secure the OSP (Outer Safety Pin), and you’re good to go
Sliding Baskets
Find the perfect space and clearance for your handle bars by sliding baskets wherever you need them, and even switch them out for different sizes. Infinite combinations for bike placement and wheel types
Height Adjustable Top Bar
Set a custom height for your specific bike needs with three, 1.5-inch increments, which fits most child and adult bikes
Rear Wheel Adjustability
Adjustable Wheel Straps allow rear wheels to be placed in different locations, meaning you can go diagonal with longer bikes, and clear bike pedals with ease
Tire-Only Contact
Due to our precisely engineered basket and bike rack design, only your tires will be touching the rack (However, for thinner road bikes, we recommend this solution)
Anti-Sway System
The internal and external stabilizers form an anti-sway system, and is included with your purchase. This, alongside a combination of tie downs, straps, brake engagers, and correct installation, eliminates all unwanted movement while transporting bikes and cargo
Your New Off-Roading Companion
Along with the innate sturdiness of the bike rack, the upper horizontal bar’s tie down points connect the rack directly to the vehicle to create a super stable rack for rough roads and long travel. Our products are tested rigorously and we continue to test them through precise simulation and real-life scenarios
Universal Hardware
No proprietary hardware. We won’t charge you 30 dollars for a bolt. Find replacements in your local hardware store or buy directly from us
Industrial Powder Coating
We use a three-step powder coat process to ensure longevity. Sand blasted, zinc primed, and outdoor rated
Alan M. (verified owner) –
Easy to assemble and very well built.
Brad C. (verified owner) –
So sturdy, love the design of the superior! Ali personally reached out to me after my ratchet straps had been forgotten in the order. We covered off some particulars and all he wanted to make certain of was how quickly he could get them to me to make sure we were satisfied with out purchase. Continued customer service was top notch. I need to purchase another AR decal to my main upright bar! Pedals Struck too soon!
When I was putting together my 4/5’er the only thing confusing in the assembly video was the extra holes in the new upright vertical bar i received, because of how i chose to assemble it for height the lower cross channel did not line up properly and i had to back up in order the get upright bar and two cross bars in proper spots so that the gussets lined up where they needed to be at the bottom of the vertical bar. Ali mentions something briefly in the video I believe, but that was a bit of a headache…..
BRIAN HICKS (verified owner) –
Excellent product. Love it
Dave Steele (verified owner) –
Best. Rack. Ever.
Ruan du Plessis (verified owner) –
Great product support. I appreciate the extra effort you made to ship the missing bolts and get it here on time for me to show off my 45er at the MTB race. I’ve received a few inquiries about it.
Overall the rack is sturdy and I appreciate all the stabilizers offered on both the rack and the swingout.
Assembly instructions need some help. Box 1 did not include all the components for the 1st step. Some of the components were later found in the blue bag in a separate box which created some confusion. I think that was the slam latch.
A step by step guide will be helpful. Consider using a professional photographer or videographer to help create assembly instructions. The numerous videos you created are nice and provide a personal touch. The handheld phone, weak audio, and cluttered background make it difficult to follow along though.
Consider a permanent mount for the retractable straps. To keep them from going missing they need to be removed after each use. Combine that with a permanent mount for the bike rack and you’ll be golden.
I must admit. The Alta is not as user friendly as the other rack that should not be named (starts with a Vel) ;). For instance having to deal with the Slam Latch that has to be manually engaged each time feels risky. Dealing with the safety pin is a pain which makes it feel like this is not a secure system. The wheel baskets are flimsy. They jiggle a lot on paved driving without the retractable straps engaged.
On the swing out the safety pin easily comes off the chain and can get lost. The chain also gets in between the swinger arms. The safety pin aspect on the swinger needs some TLC.
Overall I’m happy with the quality and appreciate the powder coating and color options. I’d feel better about the safety aspect if the latch would engage itself once the rack is lifted into position and the safety pin was more accessible.
Keep on rocking the steel in Utah!
Ruan.
altaracks (store manager) –
Hi Ruan,
Thanks for your honest review. WE are going to address each point. We pack the boxes by weight and some of the parts are in different boxes, it is assumed that all boxes are opened prior to the assembly. We can see how that may be confusing. The videos are very step by step and the feedback from customers have been very positive. this allows us to point out nuances that would be hard to address in writing. We can see how viewing over the phone would not be ideal. Not sure what you mean by risky, the slam latch is engaged and released while stand behind the rack and between the rack and vehicle, which is the safest place to be. all other racks ask that you reach thru the bikes and bet on the dampener to work while the rack is lowered with bikes while you are standing in direct line. It is harder to use, YES. its by design we implement Military design strategy which leads to no single point of failure, this design is the latch and the OSP which is the pin that is on the opposite side of the latch. Having a two point structural system ensures that if one point fails the other will engage and avoids catastrophic failure. This does make it less user friendly, but it is based on the fact that spending seconds longer to ensure safety is at the higher order need. If the latch is not engaging, there are two possible issues. One the latch is not installed correctly and needs to be better spaced, two the latch is left in the open position after lowered, the latch if turned 90 degrees will disengage and after lowered will self align to engage. if you twist the latch open and leave it at that position you would experience the latch not engaging. Hope this makes sense. Please reach out if you need further clarification. we greatly appreciate your purchase, and your trust in us and American manufacturing. We will continue to build as long as there are people like you that believe in American manufacturing and superior products.
Scott G. (verified owner) –
I’ve owned a lot of bike racks in my lifetime and I can honestly say this Alta rack is my favorite one. It was fun to put together watching the videos and I’m enjoying being able to store my bikes in the garage while not using it on my vehicle. A+