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Store Information
Store Hours:
Spring through Summer Hours - April to September
Mon - Fri: 10AM - 6PM
Sat: 10AM - 2PM
Sun: Closed
Fall through Winter Hours - October to March
Mon - Fri: 12PM - 6PM
Sat: 10AM - 2PM
Sun: Closed
Address:
346 W 6100 S, Murray, Utah 84107
Please Note:
All orders are generally made online or via email. However, if you’re in the area, we’d love to help you choose an ALTA Rack in person.
For additional questions regarding order status, missing items, post-install questions, or warranty, please reply to the email on your sales receipt/invoice, including pictures, if applicable
Need quick answers? Use the search bar or browse our FAQs below.
Video Tutorials
Warranty and Return Policy
Shipping Issues?
Still can't find what you're looking for?
You may have technical or complex questions that may be difficult to find answers for; in these instances, please feel free to call us..Contact Us
BEFORE SENDING US A MESSAGE READ BELOW
We’re happy to help answer any questions you might have. Email is the best form of communication for us, and our email support team will generally get back to you within the hour during business operations. To send us an email, please fill out the form on the right with files/images attached, if applicable.
DISCOUNTS: We do not offer industry, first responder, or military discounts. The only discount is for cycling teams and non profit. Check HERE for details. We do offer package deals from time to time.
However, for more technical and complex topics, or help with ordering, please call us at (801) 742-1107
If we do not answer the phone immediately please leave a voicemail or text us and we will get back to you ASAP!
If you are experiencing issues seeing the form, please try using a different browser or send direct email to contact@altaracks.com
How to select the correct basket watch this video
Which is the right Hitch for my setup watch this video
figure out if the rack is going to fit on the back with boxes and tires LINK
Thank you!
We’re happy to help answer any questions you might have. Email is the best form of communication for us, and our email support team will generally get back to you within the hour during business operations. To send us an email, please fill out the form below with files/images attached, if applicable.
However, for more technical and complex topics, or help with ordering, please give us a call us at (801) 742-1107
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